Privacy Policy — PrimeHydroSystems
Last updated: 09.03.2026
PrimeHydroSystems (“we”, “us”) respects your privacy. This policy explains what data we collect, why we collect it, and how we protect it when you use our website or contact us.
What we collect
When you contact us via the form or email, we may collect:
- Company / name, your name and email
- Project details you submit (goals, constraints, timeline, location)
- Files you upload (e.g., PDFs, drawings, photos)
When you browse the site, we may collect:
- Basic technical data (device/browser, pages visited, approximate location, timestamps)
- Cookie identifiers and analytics events (see Cookie Policy)
How we use your data
We use your information to:
- Respond to your inquiry and communicate with you
- Review your materials and understand requirements
- Prepare a proposal, scope, and next steps (and deliver services if agreed)
- Improve website performance and content (analytics)
- Protect the site from spam and abuse
EEA/UK (GDPR)
If you are located in the European Economic Area (EEA), Switzerland, or the UK, we process your personal data in line with applicable data protection laws (including GDPR/UK GDPR). Depending on the context, our legal basis may include responding to your inquiry and taking steps prior to entering a contract, our legitimate interests in running and improving our services, and/or your consent (e.g., for optional cookies). You may have rights to access, correct, delete, restrict, or object to processing, and to request data portability. To exercise these rights, contact us at info@primehydrosystems.com.
Where your data goes (our stack)
Depending on how you contact us, your data may be processed via:
- Tilda (website hosting + form processing)
- Tilda CRM (lead copy of form submissions)
- Email (you’ll receive inquiry notifications to our domain mailbox)
- Google Drive (uploaded files are stored in our connected folder)
- Google Analytics / Search Console (traffic and performance measurement)
We do not sell personal data.
Payments & partners
We work internationally. If you decide to proceed with a paid engagement, payment may be accepted via a partner (e.g., US/EU-based) or a third-party payment provider. The exact contracting party and payment details will always be specified in the proposal/invoice/SOW.
Data retention
We keep inquiry data only as long as needed to respond, follow up, and maintain business records. You can request deletion at any time unless we must keep some information for legal reasons.
Your choices and rights
You can request access, correction, or deletion of your data by emailing: info@primehydrosystems.com
Contact
Questions about this policy: info@primehydrosystems.com
